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SHIPPING & RETURNS
NOTE: ALL ITEMS ARE INSPECTED PRIOR TO SHIPMENT. Orders are dispatched within 1–3 days after full payment is received. delivery times vary by carrier and destination, and we reserve the right to select the most suitable carrier.
Canada
Standard shipping is CA$19.99 for orders $199.99 or under.
Orders $200 and above qualify for complimentary (FREE) shipping.
Insurance may be added at the customer’s discretion.
Please note that oversized items, including supplements, are excluded from standard and/or free-shipping offers.
United States
US SHIPPING : $39. CAD (Approx. $28.USD)
Note: Insurance may be added upon request. If Applicable- Custom duties, taxes and possible carrier HAndling fees are the responsibility of the buyer and are collected by the Shipping carrier.
International Shipping
Shipping rates are calculated at checkout. For destinations outside of North America not listed on checkout page, please inquire directly.
If Applicable- Custom duties, taxes and possible carrier HAndling fees are the responsibility of the buyer and are collected by the Shipping
Return & Exchange Policy
STORE ITEMS INCLUDING HELMETS:
Store Items may be returned unused, undamaged and in new SELLABLE condition with original tags/dustbags within 30 days of purchase or delivery receipt for a refund or exchange.
Refunds are issued less the original shipping cost.
All items are carefully inspected prior to shipment.
All refunds or credits are processed using the original method of payment.
We are unable to accept returns or exchanges for used/damaged/altered items or after the allotment 30 days period.
Please contact us by email to info@hausofconcord.com --for return authorization and the correct return address before sending any items back by mail.
NOTE: Shipping and return Policy is for ONLINE or IN-store Products and Pre-orders ONLY and excludeS gift card, custom stalls and arena footing.
( stalls and Arena Footing are sold and invoiced directly by Manufacturer
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